Real customers · Candler & Western North Carolina

Personal Touch Movers Reviews

★ 4.9 / 5
from 28 verified reviews
100% real
no curated top-5
11 yrs
in Candler NC

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Where Western North Carolina neighbors leave their reviews

Google Reviews Yelp Angi Thumbtack HomeAdvisor BBB Accredited

Reviews turn up across this site and on the platforms listed below. Below is a straightforward look at what folks across Western North Carolina say after the final box is unloaded, and where they leave it.

What Customers Mention

  • A crew that eased the truck up a steep gravel drive without a nick.
  • The price they signed matching the final bill to the dollar.
  • Pianos, mirrors, and antiques wrapped with genuine care.
  • Movers who kept their footing on a frosty winter morning.
  • An unhurried, kind hand on retiree downsizing days.
  • A live person on the phone who gave straight answers.

Where People Post

Platform Feedback
Google Strong ratings
Yelp Well reviewed
Facebook Positive feedback
Word of mouth Steady referrals

The highest praise we hear is a neighbor’s name passed along. A big share of our schedule comes straight from past customers’ referrals.

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4.9
28 verified reviews on Google & Yelp
★★★★★

“Moved my son into his new home. The movers were awesome!!”

Jeanne Shouse from West Asheville — 1-bed apartment (Google)
★★★★★

“Great movers! Efficient but careful with items.”

Aaron Fuller from Candler — studio (Google)
★★★★★

“The guys were quick and professional. They were aware of my delicate situation and very understanding and compassionate.”

Brianna Marton from Fletcher — senior downsize (Google)
★★★★★

“Service was great and workers were very nice and friendly.They were doing good job.Thank you.”

Anna Ramsey from Enka — loading help (Yelp)
★★★★★

“The team worked quickly and stayed careful with all my furniture, especially the delicate items from the house. All things arrived safely without any damage, and they even helped arrange a couple of heavier items in the new house.”

John Hays from Black Mountain — long-distance to Greenville (Google)
★★★★★

“Efficient and reasonable cost wise. Two movers showed up, walked them through where to pick up and drop off items and they took it from there.”

Ellen Delannoy from Woodfin — 1-bed apartment (Google)
★★★★★

“Really helpful for the move! Helped move everything safely and securely and with patience! Thank you!!”

Derrick Wallace from Leicester — loading help (Thumbtack)
★★★★★

“They were fantastic! Got there right on time and handled everything efficiently and with care.”

Caroline Anderson from Arden — piano move (Google)
★★★★★

“The guys came in for the day and worked every minute of it. A lot of progress was made in my office project. Thanks to everyone for a job well done.”

Richard Roque from downtown Asheville — office move (Google)
★★★★★

“Very professional, efficient, and priced competitively. Great choice for movers.”

Jordan Silver from Hendersonville — long-distance to Charlotte (Google)
★★★★★

“The movers communicated great! Very professional. On time and extremely respectful of my situation and items.”

Adam Valentin from Fairview — senior downsize (Google)
★★★★★

“Awesome experience, quick wrappings and moving, good conversation”

Jacob Williamson from Swannanoa — studio (Yelp)
★★★★★

“Helped me move out of a 3 story apartment into a big house. So much help and they were friendly and even set up our couch and put rugs under the couches and beds. Highly recommended!”

Morgan McCall from Weaverville — 3-bed house (Google)
★★★★★

“These guys are awesome! Very friendly and did great work! Would highly recommend them!”

Bill Hauver from Biltmore Village — 2-bed house (Google)
★★★★★

“Thank you for a great and easy move today. The workers were efficient and hard working. They set clear expectations. They were friendly. This was my third move with this company and the best. Great value!!!!!!”

Jennifer Olson from River Arts District — 2-bed house (Google)
★★★★★

“Fantastic moving experience! 2 crews. 2 trucks. Guys were professional and friendly! Got the work done quickly from 2 storage units to our new 3,500 sqft home! Moved local. Highly recommend!”

Kyle Rosendale from Candler — 4-bed house (Google)
★★★★★

“Best movers hands down Got me out of really bad situation and handled it professionally, efficiently and with grace. Thx you so much for everything and God bless you!”

Karen Dagan from West Asheville — 1-bed apartment (Angi)
★★★★★

“Dalton and his crew were phenomenal! Fast, respectful and would recommend to anyone that is moving!”

Kathryn Skaggs from Fletcher — 2-bed house (Google)
★★★★★

“Brantley and his crew were a pleasure to work with. They wasted no time getting started with the moving process. They made sure everything was secured and ready to be transported to the next destination. 10/10 Recommend”

Maranda Graham from Fairview — 3-bed house (Google)
★★★★★

“Cole and his team were amazing! They were professional and friendly. They helped us think through the best way to get everything packed into the truck. We couldn’t have done it without them.”

Elizabeth Barnes from Enka — loading help (Google)
★★★★★

“Dalton and Brantley were absolutely AMAZING. They both arrived on time and were quick, efficient and diligent. The whole entire moving process was smooth because of them and I couldn’t be more grateful. I thank you so much Dalton and Brantley for work—you made moving easy!”

Victoria Lucas from downtown Asheville — 2-bed house (Google)
★★★★★

“Cole and Dalton were amazing! They made my move easy and fast. They were personable and very professional. I highly recommend them. Thank you again. Andrea Cave”

Andrea Cave from Arden — 1-bed apartment (Yelp)
★★★★★

“Couldn't have had a better experience! Brantley and Cole were on time and completed the job quickly. They gave me an estimate and were very friendly.”

Jared Shepherd from Weaverville — 2-bed house (Google)
★★★★★

“Dalton and Brantley were awesome! They helped me move across the state and pack my storage unit. Super professional, very quick and efficient, and easy to work with, highly recommend!”

Brad Thomason from Leicester — long-distance to Knoxville (Google)
★★★★★

“We appreciated all the help moving from Cole and Dalton! They were able to move a couch into a room that we didn’t think was possible, which we are very grateful for.”

Nathan Mumford from Woodfin — 1-bed apartment (Angi)
★★★★☆

“So, first off I want to say that Cole is an excellent mover, yet this move was far from excellent. I'll be honest, the move was scheduled for 4-7 pm arrival and they didnt show up until 9:30 pm. One of the movers actually quit halfway through and walked home (big oof). However, the company did send somebody as a replacement (thankfully). We finished the move at around 12:30 am (so about 3 hours), but they did not charge me extra for the multiple inconveniences that I had experienced. Ths company did everything within their power to try and make my move right, and I respect that. The only reason I still couldn't give a 5 star was because my dresser was broken (one of the legs was stripped off the screw holding it to the side so now it wobbles and the drawer doesnt want to stay seated correctly). But hey, if something goes wrong they make every attempt to make it right. Cole deserves a permanent raise!”

George Marsh from Black Mountain — 3-bed house (Google)
★★★★☆

“I am rating 4/5 simply out of opportunity that the estimate team will realize they can't underestimate move quotes / timing (and expect the moving team to deliver upon it). I questioned why I only had 4 movers (for such a sizable house), but was encouraged to stay with the quote. I had shown every piece of furniture virtually. During my move, it was very apparent I should have been staffed with 5-6 movers (vs. 4). Ultimately, the move was very successful with quality, but I felt terrible for the actual crew that the time period was so much greater than originally thought. Dalton, Brantley, Wesley, and Cole were my crew and they were AMAZING--truly a quality move, with no defects, and with an extremely positive interaction. I wish the quoting team had set them up with more support. Otherwise, an amazing experience, and I truly given credit to the crew (mentioned above) that we had that successfully navigated us to our new home!”

David Foster from Hendersonville — 4-bed house (Google)
★★★★☆

“The team that came to move our house was overall pretty good. This was my first time hiring movers, and they did a good job of packaging all my valuables so that they wouldn't get damaged. However, one of my console table legs did get slightly cracked during the move. Everyone wants to not have any damages, but things happen during a move. They were able to repair my table leg and return it back to me. I was very appreciative of that. I think its more important to evaluate how companies respond to you when there is a problem versus trying to find a company that's problem free according to reviews. All of us are humans, so we're going to make a mistake, but its important to own up to the mistake and fix it, and Personal Touch Movers did that.”

Peter Chen from Swannanoa — 2-bed house (Google)

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